John-Christian.com Reviews
John-Christian.com Customer Reviews (15)
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About John-christian.com Prices and Cost?
John-christian.com offers a variety of jewelry items. The Family Crest Rings range in price from $690 for a PūrLuxium™ ring to $7,600 for a platinum ring. There's also a Family Crest Research service available for $30. For customers who need their orders quicker than the usual three-week production time, a Custom Delivery service is available at an additional charge of $75. If a customer is not satisfied with their purchase, they can return it within 30 days for a full refund, less any shipping or special handling charges. However, please note that products produced in Platinum may incur a refining charge on returns of up to $200. If a ring is the wrong size, it can be adjusted for no additional charge within the first 30 days of shipment. After this period, resizing or remaking the ring to adhere to strict quality standards in the correct size incurs a charge of $100 plus shipping. Additional charges may apply for items originally manufactured in Platinum or products that contain diamonds. All prices are subject to change. Please visit the website for the most current pricing information.
About John-christian.com Payment Method?
John-Christian.com accepts various forms of payment for its products. These include American Express, Master Card, Visa, Discover, PayPal, and money orders. It's important to note that all import taxes will need to be paid upon receipt, which can range up to 30% in some countries. If a customer is not satisfied with their purchase, they may return it within 30 days for a full refund, less any shipping or special handling charges. However, products produced in Platinum may incur a refining charge on returns of up to $200, depending on the weight of the item. For sizing issues, adjustments can be made free of charge within the first 30 days of shipment. After this period, a resizing fee may apply.
About John-christian.com Popular Products and Services?
John-christian.com offers a variety of personalized jewelry products, including rings, necklaces, bracelets, cuff links, and earrings. Popular collections feature items such as the Numeros™ Collection, which highlights special dates converted to Roman Numerals, and the Monogram Collection. They also provide services like Custom Delivery Date for expedited orders and a 30-day return policy for customer satisfaction. The brand is known for its craftsmanship and quality, with products that are often considered as family heirlooms. Additionally, they offer a sizing service for rings to ensure a proper fit.
John-christian.com Return Policy?
John-Christian.com has a return policy that allows customers to return their products within 30 days of receiving them. If a customer is not completely satisfied with their product, they can return it for a full refund, less any shipping or special handling charges. However, please note that on products produced in Platinum, there will be a refining charge on returns of up to $200, depending on the weight of the item.
As for the shipping policy, John-Christian.com uses UPS for shipping. They ship to many countries outside the US, including all EU countries. When checking out, customers will be notified if the company does not ship to their country. Please note all import taxes will need to be paid upon receipt, which can range up to 30% in some countries. The company also offers a Custom Delivery Date service. Customers can choose "Custom Delivery" as their shipping option at checkout, indicate the date they need it by, and the company will make it happen.
About John-christian.com Payment Method?
John-christian.com accepts a variety of payment methods for customer convenience. Customers can pay using American Express, Master Card, Visa, Discover, and PayPal. Additionally, the option to pay via money orders is available. This flexibility ensures that customers have multiple ways to complete their transactions smoothly and securely.
John-christian.com Return Policy?
John-christian.com provides a 30-day return policy where customers can return products for a full refund, less any shipping or special handling charges. This offer stands if the customer feels that the expectations have not been exceeded. For products made in Platinum, there is a refining charge on returns of up to $200, depending on the item's weight. The shipping policy includes a Custom Delivery Date service for expedited orders. They use UPS for shipping and ship to many countries outside the US, including all EU countries. Import taxes will need to be paid upon receipt, which can range up to 30% in some countries. For ring sizing, within the first 30 days of receiving a ring, resizing is offered free of charge. After this period, resizing or remaking the ring to adhere to quality standards is available for a $100 charge plus shipping, with an additional $200 refining fee for items originally manufactured in Platinum.
About John-christian.com Popular Products and Services?
John-Christian.com is a website for John Christian Designers and Jewelry Craftsmen. The company offers a wide range of products, including rings, necklaces, bracelets, cuff links, and earrings. They specialize in personalized jewelry, with unique designs that feature elements that are personally yours. Their Numeros™ Collection highlights your anniversary or other special date converted to Roman Numerals. The Monogram Collection includes an array of styles with your children's names and birthstones.
They also offer a Custom Delivery Date service. If you need your order quicker than the usual three weeks, you can choose "Custom Delivery" as your shipping option at checkout, indicate the date you need it by, and they will make it happen.
John Christian Designers and Jewelry Craftsmen also have a return policy. Within 30 days of receiving your product, if you're not satisfied, you can return it for a full refund, less any shipping or special handling charges. Please note that on products produced in Platinum, there will be a refining charge on returns of up to $200, depending on the weight of the item.
They accept various forms of payment, including American Express, Master Card, Visa, Discover, PayPal, and money orders. They also ship to many countries outside the US, including all EU countries. Please note all import taxes will need to be paid upon receipt, which can range up to 30% in some countries.
In conclusion, John-Christian.com offers a variety of personalized jewelry products and services, with a focus on customer satisfaction and world-class quality. They strive to exceed customer expectations and offer a unique shopping experience.
What services does John-christian.com offer?
John-christian.com specializes in personalized jewelry and offers services such as Custom Delivery Date for expedited orders. The site provides a sizing service for rings, ensuring a perfect fit, and a 30-day return policy for customer satisfaction. They also offer research and proofing for family crests before creating personalized items like rings, pendants, and cufflinks. Customers can request specific delivery dates by entering their "need-by" date during checkout, and the company will make arrangements to meet these deadlines.
How can I contact customer support at John-Christian.com?
To contact customer support at John-Christian.com, one can use the following details: The address is 14101 W. Hwy 290 #900C Austin, TX 78737. The phone number is 888.646.6466. For email inquiries, the email address is jcinfo@john-christian.com. These details should help in reaching out to their customer support.